HiCure ("we", "us", "our") is committed to protecting the privacy of visitors to our website and clients of our lounge in DHA Phase 6, Lahore. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details you provide via enquiry or booking forms (name, email, phone).
- Health-related information you share during suitability reviews and consultations, held under strict confidentiality.
- Website analytics such as page visits, device type, and referral source, used only to improve our services.
How We Use Your Information
- To respond to your enquiries and arrange consultations.
- To review suitability and deliver appropriate care.
- To send appointment confirmations and service-related communications.
- To improve our services, website and safety protocols.
Sharing Your Information
We do not sell your information. We share it only with practitioners and staff involved in delivering your care, or where required by law.
Data Retention
Health records are retained in line with applicable medical record-keeping standards. Enquiry data is retained only as long as necessary for the purpose it was collected.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, subject to any legal or clinical retention obligations.
Contact
For privacy queries, contact hello@sayhicure.com or write to us at 5th Floor, 158 CCA 1, Phase 6 DHA, Lahore.